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Chapter 5 Configuring Features, Templates, Services, and Users
Configuring Softkey Templates
5-30
Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
OL-12232-01
Ideally, you modify templates before registering phones on the network. In this
way, you can access customized phone button template options from
Cisco Unified Communications Manager during registration.
To modify a phone button template, choose Device > Device Settings > Phone
Button Template from Cisco Unified Communications Manager Administration.
To assign a phone button template to a phone, use the Phone Button Template field
in the Cisco Unified Communications Manager Administration Phone
Configuration page. Refer to Cisco Unified Communications Manager
Administration Guide and Cisco Unified Communications Manager System Guide
for more information.
The default Cisco Unified IP Phone 7970 Series template that ships with the
phone uses buttons 1 and 2 for lines and assigns buttons 3 through 8 as speed dial.
The recommended standard Cisco Unified IP Phone 7970 Series template uses
buttons 1 and 2 for lines, assigns buttons 3 through 5 as speed dial, and buttons 6
through 8 as Hold, Conference, and Transfer, respectively.
To avoid confusion for users, do not assign a feature to a button and a softkey at
the same time.
For more information about softkey templates, see Configuring Softkey
Templates, page 5-30.
Configuring Softkey Templates
Using Cisco Unified Communications Manager Administration, you can manage
softkeys associated with applications that are supported by the Cisco Unified IP
Phone 7970 Series. Cisco Unified Communications Manager supports two types
of softkey templates: standard and nonstandard. Standard softkey templates
include Standard User, Standard Feature, Standard Assistant, Standard Manager,
and Standard Shared Mode Manager An application that supports softkeys can
have one or more standard softkey templates associated with it. You can modify a
standard softkey template by making a copy of it, giving it a new name, and
making updates to that copied softkey template. You can also modify a
nonstandard softkey template.
To configure softkey templates, select Device > Device Settings > Softkey
Templa te from Cisco Unified Communications Manager Administration. To
assign a softkey template to a phone, use the Softkey Template field in the
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