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Wireless Headset
Cisco Unified IP Phones 7962G and 7942G support wireless headsets. Refer to the wireless headset
documentation for information about using the wireless headsets remote features. Also, check with your
system administrator to be sure your phone is enabled to use a wireless headset with the wireless headset
remote hookswitch control feature.
Wideband Headset
If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable
the wideband setting on your phone (this setting is disabled by default). To access the setting, choose
> User Preferences > Audio Preferences > Wideband Headset.
If the Wideband Headset setting is dimmed, then you cannot control this setting.
Check with your system administrator to be sure your phone system is configured to use wideband. If the
system is not configured for wideband, you may not detect any additional audio sensitivity even when using
a wideband headset. To learn more about your headset, refer to the headset documentation or contact your
system administrator for assistance.
Speakerphone
If the handset is in its cradle and is not lit, many of the actions you can take to dial a number or answer a
call will trigger speakerphone mode automatically.
Then...If you want to...
Press .
Toggle speakerphone mode on or off
Lift the handset.Switch to a handset
Press during a call or after invoking a dial tone.
Press Save to preserve the volume level for future calls.
Adjust the volume level for a call
AutoAnswer with Headset or Speakerphone
When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your
system administrator configures AutoAnswer to use either the speakerphone or a headset. You may use
AutoAnswer if you receive a high volume of incoming calls.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
63
Handset, Headset, and Speakerphone
Wireless Headset
79


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