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Talk to the caller by pressing the active intercom button and using either the handset, headset, or speaker.
The intercom call becomes a two-way connection so that you can converse with the caller.
When using the intercom feature, be aware of the following:
From an intercom line, you can only dial other intercom lines.
You can use only one intercom line at a time.
When your active call is being monitored or recorded, you can receive or place intercom calls.
You cannot place an intercom call on hold.
If you log into the same phone on a daily basis using your Cisco Extension Mobility profile, ensure that
your system administrator assigns the phone button template that contains intercom information to this
profile and assign the phone as the default intercom device for the intercom line.
Note
Place Intercom Call to Preconfigured Intercom Number
Procedure
Step 1
Press (intercom target line).
Step 2
After you hear the intercom-alert tone, begin speaking.
Place Intercom Call to Any Intercom Number
Procedure
Step 1
Press ( ).
Step 2
Enter the intercom target number or press a speed-dial number for your target.
Step 3
After you hear the intercom-alert tone, begin speaking.
Receive Intercom Call
Procedure
When you hear the intercom-alert tone, handle the call in one of these ways:
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
41
Calling Features
Place Intercom Call to Preconfigured Intercom Number
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