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Lines: Each line corresponds to a directory number or intercom number that others can use to call you.
Your phone can support up to six lines, depending on your phone and configuration. To see how many
lines you have, look at the right side of your phone screen. You have as many lines as you have directory
numbers and phone line icons: .
Calls: Each line can support multiple calls. By default, your phone supports four connected calls per
line, but your system administrator can adjust this number according to your needs. Only one call can
be active at any time; other calls are automatically placed on hold.
Line and Call Icons
Your phone displays icons to help you determine the call and line state.
DescriptionLine or Call StateIcon
No call activity on this line.On-hook line
You are dialing a number or an outgoing call is ringing.Off-hook line
You are connected to the other party.Connected call
A call is ringing on one of your lines.Ringing call
You have put the call on hold. See Hold and Resume, on page
27.
Call on hold
Another phone that shares your line has a connected call. See
Shared Lines, on page 47, for details.
Remote-in-use
A holding call is reverting to your phone. See Hold and Resume,
on page 27.
Reverting call
See Secure Calls, on page 51.Authenticated call
See Secure Calls, on page 51.Encrypted call
See Busy Lamp Field Features, on page 49.BLF-monitored line
is idle
See Busy Lamp Field Features, on page 49.BLF-monitored line is
in-use
See Busy Lamp Field Features, on page 49.BLF-monitored line is
ringing (BLF Pickup)
See Busy Lamp Field Features, on page 49.Line in Do Not Disturb
(BLF feature)
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
6
Phone Features
Line and Call Icons
22


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