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Cisco 7960G Manual

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CHAPTER
1-1
Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
1
Introducing Your Cisco IP Phone
A Cisco IP Phone is a full-featured telephone that provides voice communication
over the same data network that your computer uses. This phone functions much
like a traditional analog phone, allowing you to place and receive telephone calls.
It also supports features that you have come to expect from a telephone—such as
speed dialing, redial, call transfer, conference calling, and voice messaging
access.
Your Cisco IP Phone offers features that might surprise you. Because it is part of
an IP network, your Cisco IP Phone can provide not only telephony services, but
also data services—including up-to-the-minute information and services from the
network. With a Cisco IP Phone, you have access to a whole range of
communication features that are not available on a traditional telephone.
This guide helps you learn how to use the various features and services available
on your phone. Not all of the features described in this book are available by
default—your system administrator determines the services that are available to
you. You access some phone features and services on the phone itself, while you
customize others on a convenient web page. For information about the User
Options web page, see Chapter 6, “Customizing Your Phone on the Web.”
Note Your company’s phone support team determines which features and services are
available to you and how they will be configured. Some of the features included
in this User Guide might not be available to you or might work differently on your
phone system. Contact your support desk or system administrator if you have
questions about feature availability.
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