63375
50
Zoom out
Zoom in
Previous page
1/122
Next page
Chapter 2 Making Calls on Your Phone
Tracing Suspicious Calls
2-10
Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Tracing Suspicious Calls
If you receive a suspicious call, you can notify your system administrator by using
the Malicious Call Identification (MCID) feature. This feature allows you to trace
the source of a suspicious call, through either a feature button or a softkey, and
identify the call for further action.
Note MCID is a feature that your system administrator must configure to your user
profile and/or to the IP phone that is associated with your user ID. If you use the
Cisco CallManager Extension Mobility service, the MCID feature is available
only on an IP phone that you are logged into. Check with your system
administrator to find out if this feature has been enabled for you.
If you see the MCID softkey available on your phone, you can press this softkey
while you are connected to a call or while you are on a conference call.
If you answer a call and are uncertain about the caller information, use the
MCID feature. Press the MCID feature button (or softkey) that was assigned
by your system administrator while continuing your existing call.
You will see a visual indication of the calling line ID and calling name of the
caller, along with an audible confirmation tone that the call was identified and
registered.
Extending Speed Dial Functionality
You can enhance and extend the speed dial functionality on your phone by using
the abbreviated dialing feature. Abbreviated dialing allows you to quickly call a
number that you have configured. Press an abbreviated dial entry index number
(one or two digits) while your phone is on-hook, and then press the AbbrDial
softkey. (The AbbrDial softkey is displayed once you start to press the digits.)
You can configure up to 99 speed dial and/or abbreviated dial entries from the
Cisco CallManager User Options web page. Some of the speed dials can be
assigned to the speed-dial buttons on your phone. The entries that are not assigned
to the speed-dial buttons are available for use with the abbreviated dialing feature.
50


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Cisco 7940G at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Cisco 7940G in the language / languages: English as an attachment in your email.

The manual is 4,44 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info