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Cisco 7931G Manual

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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-6
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1
OL-14587-01
Checksum Error Downloaded software file is
corrupted.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the
TFTP server software is shut down, otherwise
the files may be corrupted.
CTL Installed A certificate trust list (CTL)
file is installed in the phone.
None. This message is informational only.
For more information about the CTL file,
refer to Cisco Unified Communications
Manager Security Guide.
CTL update failed The phone could not update its
certificate trust list (CTL) file.
Problem with the CTL file on the TFTP
server.
For more information, refer to Cisco
Unified
Communications Manager Security
Guide.
DHCP timeout DHCP server did not respond. • Network is busy—The errors should
resolve themselves when the network
load reduces.
• No network connectivity between the
DHCP server and the phone—Verify the
network connections.
• DHCP server is down—Check
configuration of DHCP server.
• Errors persist—Consider assigning a
static IP address. See the
“Network
Configuration Menu” section on page 4-7
for details on assigning a static IP
address.
Disabled 802.1X Authentication is
disabled on the phone.
You can enable 802.1X authentication using
the Settings > Security Configuration >
802.1X Authentication option on the phone.
For more information, see the
“802.1X
Authentication and Status” section on
page 4-41.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7931G (continued)
Message Description Possible Explanation and Action
… 176 …


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