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Problemen met uw telefoon oplossen
Cisco IP-telefoon 7911G voor Cisco CallManager 4.1(3) 45
Telefoonbeheergegevens weergeven
De systeembeheerder kan u vragen de beheergegevens op uw telefoon weer te geven om problemen op
te lossen.
Het hulpprogramma voor kwaliteitsrapporten (QRT) gebruiken
Het hulpprogramma voor kwaliteitsrapporten (Quality Reporting Tool, QRT) kan tijdelijk door
de systeembeheerder op uw telefoon worden geconfigureerd om prestatieproblemen op te lossen.
U kunt op QRT drukken om gegevens naar de systeembeheerder te verzenden. Afhankelijk van
de configuratie kunt u QRT gebruiken voor het volgende:
Onmiddellijk een audioprobleem met het huidige gesprek rapporteren
Een algemeen probleem selecteren in een lijst categorieën en redencodes kiezen
Actie Handeling
Netwerkconfiguratie-
gegevens opvragen
Druk op , kies Instellingen > Networkconfiguratie en selecteer het
netwerkconfiguratieonderdeel dat u wilt weergeven.
Statusgegevens opvragen Druk op , kies Instellingen > Status en selecteer het statusonderdeel
dat u wilt weergeven.
Gegevens over het
telefoonmodel opvragen
Druk op en kies Instellingen > Modelinformatie.
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