Char-Broil Europe GmbH of Paul-Dessau-Straße 8 Quartier O – 4.OG D-22761 Hamburg (Char-Broil) warrants to the PURCHASER of this Char-Broil
product that it will be free of defects in material and workmanship from the date of purchase as follows:
Charcoal Grills and Smokers
Burners 10 years
PLANCHA (On enameled surface only)10 years
All Other Parts (EURO minimum)2 years
Char-Broil or the seller of the product may require reasonable proof of your date of purchase. THEREFORE, YOU SHOULD RETAIN YOUR SALES
RECEIPT OR INVOICE.
[France only: All products sold by the Seller are covered by the legal warranties provided in Articles 1641 and followings of the Civil Code (warranty
against hidden defects) and Articles L. 217-1 to L. 217-14 and L. 411-1 to L. 411-2 of the Consumer Code (warranty of conformity.]
This Warranty includes the right of repair or replacement of the product or parts of the product that prove defective under normal use and service.
Before returning any parts, you should promptly contact Char-Broil using the contact information on our website. In case of a defect, Char-Broil
will elect to replace or repair the product or such parts without charge. . Char-Broil will return the product or parts of the product to the purchaser,
freight or postage prepaid. If Char-Broil elects to repair the product or such defective parts of the product and this repair fails, you are entitled,
pursuant to your statutory legal rights, to reduce the purchase price or to withdraw from the contract and receive a refund.
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper
installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but not limited to damage caused
by insects within the burner tubes, as set out in this owner’s manual. Exceptions may apply, so please contact Char-Broil or your seller in case you
have any questions on whether this Warranty applies to your specific case or not.
Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes or tornadoes, discoloration due to exposure to chem-
icals either directly or in the atmosphere, is not covered by this Warranty, and are not normally covered by your statutory legal rights.
Char-Broil is not liable for any unforeseeable losses (i.e. loss or damage that neither you nor Char-Broil or the seller contemplated at the time of pur-
chase), or any damage caused by you, save for that Char-Broil’s liability for fraud or death or personal injury caused by its negligence is not limited.
Char-Broil does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use,
removal, return, or replacement of its equipment; and no such representations are binding on Char- Broil.
This Warranty applies only to products sold at retail to individuals (as opposed to businesses) within the European Union.
This Warranty does not affect any of your statutory legal rights under the applicable consumer laws of your resident country.
For warranty service, contact Char-Broil at info-eu@charbroil.com.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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