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Warranty Statement
Char-Broil Europe GmbH of Gasstraße 6 - Haus L 4 Obergeschoß, D-22761 Hamburg, (Char-Broil) warrants to the
PURCHASER of this Char-Broil product that it will be free of defects in material and workmanship from the date of purchase
as follows:
Gas Grills
Burners 10 years
Cooking Grates/Emitters 3 years
All Other Parts (EURO minimum) 2 years
Char-Broil or the seller of the product may require reasonable proof of your date of purchase. THEREFORE, YOU
SHOULD RETAIN YOUR SALES RECEIPT OR INVOICE.
[France only: All pr
oducts sold by the Seller are covered by the legal warranties provided in Articles 1641 and followings
of the Civil Code (warranty against hidden defects) and Articles L. 217-1 to L. 217-14 and L. 411-1 to L. 411-2 of the
Consumer Code (warranty of conformity
.]
This Warranty includes th
e right of repair or replacement of the product or parts of the product that prove defective under
normal use and service. Before returning any parts, you should promptly contact Char-Broil using the contact information
on our website. In case of a defect, Char-Broil will elect to replace or repair the product or such parts without charge. .
Char-Broil will return the product or parts of the product to the purchaser, freight or postage prepaid. If Char-Broil elects to
repair the product or such defective parts of the product and this repair fails, you are entitled, pursuant to your statutory
legal rights, to reduce the purchase price or to withdraw from the contract and receive a refund.
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, vandalism, improper installation or improper maintenance or service, or failure to perform normal and
routine maintenance, including but not limited to damage caused by insects within the burner tubes, as set out in this
owners manual. Exceptions may apply, so please contact Char-Broil or your seller in case you have any questions on
whether this Warranty applies to your specific case or not.
Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes or tornadoes, discoloration
due to exposure to chemicals either directly or in the atmosphere, is not covered by this Warranty, and are not normally
covered by your statutory legal rights.
Char-Broil is not liable for any unforeseeable losses (i.e. loss or damage that neither you nor Char-Broil or the seller
contemplated at the time of purchase), or any damage caused by you, save for that Char-Broil’s liability for fraud or
death or personal injury caused by its negligence is not limited.
Char-Broil does not authorize any person or company to assume for it any other obligation or liability in connection with the
sale, installation, use, removal, return, or replacement of its equipment; and no such representations are binding on Char-
Broil.
This Warranty applies o
nly to products sold at retail to individuals (as opposed to businesses) within the European Union.
This Warranty does no
t affect any of your statutory legal rights under the applicable consumer laws of your resident country.
For warranty service, c
ontact Char-Broil at info-eu@charbroil.com.
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