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DIAGNOSTIC CODE SYMPTOM SOLUTION
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Flash(es)
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Flash(es)
4 1-4
Door ismoving stops or reverses. Manuallyopen and close the door.Check for binding or obstructions,such asa broken spring or door lock,
correctas needed. Ifthe door is binding or sticking contact a trained door systems technician.If door isnot
binding or sticking attempt to reprogram travel (refer to page 29).
4 5
Opener runs approximately 6-8",stops and reverses. Communication error to travel module. Checktravel module connections,replace travel module if
necessary.
4 6
The garage door opener will not close and the light bulbs
flash.
Safety sensorsare misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs
are steady and notflickering. Make sure nothing ishanging or mounted on the door thatwould interrupt the
sensor’s path while closing.
The garage door opener can beep for several reasons:
l
Operating on battery power or the 12 Vdcbattery needs to be replaced, see page 32.
l
Garage door opener has been activated through a device or feature such asTimer-to- Close or
garage door monitor,see page 35.
My remote control will not activate the garage door:
l
Verify the lock feature isnot activated on the door control.
l
Reprogram the remote control.
l
If the remote control will still not activate the door checkthe diagnosticcodes to ensure the garage
door opener is working properly.
My door will not close and the light bulbs blink on my motor unit:
The safety reversing sensor mustbe connected and aligned correctlybefore the garage door opener
will move in the down direction.
l
Verify the safety sensors are properly installed, aligned and free of anyobstructions.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener isequipped with a feature that turns the light on when the safety reversing
sensors have been obstructed or when the motion sensor on the door control detects movementin the
garage. These features can be disabled using the door control,see page 35.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogramthe remote control(s).
The LEDs on the door control blink:
If you have a SmartControl Panel installed and the TTCis set to a custom time,press the ONbutton on
the Premium Motion-Detecting Control Panel to setthe time properly.
My vehicle's Homelink
®
is not programming to my garage door opener:
Depending on the make, model, and year of your vehicle an external adapter may be required. Visit
www.homelink.com for additional information.
Troubleshooting
44


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