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7. TROUBLESHOOTING
Problem Solution
The robot does not start up
- The robot cannot operate when the battery is low. Allow it
to charge before operating it.
- The room temperature is below 0 ºC or above 40 ºC. Opera-
te the robot in a room where the temperature is between 0
and 40 ºC.
The robot cannot charge
Clean the charging terminals.
Make sure the power switch is turned on.
The robot does not return to
the charging base.
- There are many obstacles around the charging base, plea-
se place the charging base in an open and uncluttered area.
- The robot is too far from the charging base, place it closer
and try again.
The robot does not work
properly
Turn the robot off, switch it off and turn it on again.
The robot emits a strange
noise during cleaning.
The main brush, side brush or omnidirectional wheel may
have foreign matters tangled, stop the robot and clear it up.
The robot does not clean
efficiently or dust leaks
from the robot.
- The dust tank is full. Empty it and clear the HEPA filter if it
is blocked.
- The main brush is tangled with foreign matter, please clear
it up.
The robot could not connect
to Wi-Fi
-The Wi-Fi signal is poor. Make sure the Wi-Fi signal is
correct.
- The Wi-Fi is unstable. Reset the router, check if there are
any App updates and tray again.
The robot did not carry out
the scheduled cleaning
Check if the robot is in Night mode and switch mode. The
robot does not carry out scheduled cleaning cycles under
this mode.
The robot does not return to
the charging base after spot
cleaning or after changing
starting position.
- The robot will map and calculate a new route after opera-
ting under spot cleaning or after having changed its starting
position.
If the charging base is very far away from the robot, it will
not be able to charge back automatically. Put the robot back
on the charging base manually.
8. TECHNICAL SPECIFICATIONS
Model: Conga Serie 3090
Reference No.: 05148/05149/05150
100-240 V, 50/60 Hz
Battery: 14.8 V, 3200 mAh
Made in China | Designed in Spain
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