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CID086A/03012013
Page 54 of 54
11 CONTACT INFORMATION
11.1 CCV phone numbers
CCV Service Center (reporting faults and ordering supplies) +31 88 228 9849
Ordering supplies online www.ccv.nl, Web Shop
CCV Sales Department +31 88 228 9870
11.2 CCV opening hours
CCV office hours:
Monday through Friday 8:30 17:00 hrs
CCV Service Center:
Monday through Friday 7:00 22:00 hrs
Saturday 8:00 18:00 hrs
Sunday 9:00 17:30 hrs
N.B.: The 24-hour service is only available for technical problems that need to be resolved urgently.
11.3 CCV general address details
CCV Holland B.V.
P.O. Box 9226
NL-6800 KH Arnhem
The Netherlands
T +31 88 228 9911
F +31 88 228 9900
E info@nl.ccv.eu
I www.ccv.nl
11.4 Acquirer phone numbers
European Merchant Services (EMS) +31 20 660 3120
B+S Card Service +31 20 428 8737
American Express +31 20 504 8333
Bank Card Company (BCC) +32 22 05 85 85
China UnionPay +31 30 283 7333
Citibank +32 27 74 55 55
ConCardis +49 69 79 22 22 28
Diners Club +31 20 654 5524
JCB +31 30 283 7333
OmniPay +31 30 283 7333
PaySquare +31 30 283 7333
YourGift Cards +31 10 240 9259
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