Manual CCV Vx570 Petrol (page 3 of 43) (Dutch)

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Gebruikershandleiding Petrol V

570 + V

810 / SC 5000 pinpad (CID015/02102012)

INHOUDSOPGAVE

1. INSTALLEREN VAN DE BETAALAUTOMAAT ............................................................................................ 5

2. WERKEN MET DE V

570 ............................................................................................................................... 7

2.1 Welke kaarten accepteert de V

570? .................................................................................................................................... 7

Bankpassen............................................................................................................................................................................ 7

Creditcards ............................................................................................................................................................................. 7

2.2 Van strip naar chip / EMV ...................................................................................................................................................... 7

2.3 Algemene aanwijzingen ......................................................................................................................................................... 8

2.4 Bediening van de V

570 en het V

810 / SC 5000 pinpad ...................................................................................................... 9

Overzicht V

570 betaalautomaat ............................................................................................................................................ 9

Overzicht V

810 pinpad .........................................................................................................................................................10

Menustructuur .......................................................................................................................................................................11

Scrollen door menu's en lijsten ..............................................................................................................................................11

Stroomvoorziening ................................................................................................................................................................11

Aan- en uitzetten ...................................................................................................................................................................11

Versiecontrole .......................................................................................................................................................................11

Printrol vervangen .................................................................................................................................................................12

Manager wachtwoord wijzigen ..............................................................................................................................................12

Betaalautomaatcode opzoeken .............................................................................................................................................12

2.5 Displaysymbolen ..................................................................................................................................................................13

2.6 Communicatie-instellingen ...................................................................................................................................................14

Communicatietype wijzigen: (PSTN naar ADSL of andersom) ..............................................................................................14

Analoge telefoonverbinding (PSTN): voorloopcijfer invoeren ................................................................................................15

Vaste IP-adressen invoeren ..................................................................................................................................................15

Modem resetten naar dynamisch IP-adres ............................................................................................................................15

3. DAG OPENEN EN AFSLUITEN ................................................................................................................... 16

3.1 De dag openen en afsluiten ..................................................................................................................................................16

Dagopening ...........................................................................................................................................................................16

Dagafsluiting..........................................................................................................................................................................16

3.2 Medewerkers aan- en afmelden ...........................................................................................................................................16

4. TRANSACTIES ............................................................................................................................................. 17

4.1 Chipkaartlezer of magneetkaartlezer gebruiken? .................................................................................................................17

4.2 Uitvoeren van een transactie ................................................................................................................................................17

Geluidssignalen bij het uitvoeren van transacties..................................................................................................................18

4.3 Werken met referentiecodes.................................................................................................................................................18

Wat zijn referentiecodes? ......................................................................................................................................................18

4.4 Speciale creditcardtransacties ..............................................................................................................................................18

Handmatig een creditcardtransactie invoeren .......................................................................................................................18

Fooi koppelen aan een creditcardtransactie ..........................................................................................................................19

4.5 Diverse transactietypen ........................................................................................................................................................19

5. FINANCIËLE RAPPORTEN ......................................................................................................................... 20

5.1 Rapporten en dagperiodes ...................................................................................................................................................20

Rapporten..............................................................................................................................................................................20

Dagperiodes ..........................................................................................................................................................................20

5.2 Financiële rapporten afdrukken met dagafsluiting ................................................................................................................20

5.3 Financiële rapporten afdrukken zonder dagafsluiting ...........................................................................................................20

Dienstrapport: tussentotalen..................................................................................................................................................20

Totalenrapport: tussentotalen ................................................................................................................................................21

E-Journaal: tussendoor afdrukken .........................................................................................................................................21

6. WERKEN MET MEDEWERKERNUMMERS EN MEDEWERKERDIENSTEN ............................................ 22

6.1 Medewerkers toevoegen ......................................................................................................................................................22

6.2 Namen invoeren met behulp van de ALPHA toets ...............................................................................................................23

Schema om cijfers om te zetten in letters ..............................................................................................................................23

6.3 Medewerkers verwijderen .....................................................................................................................................................23

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CCV Vx570 Petrol Manual

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