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File Display and Playback
Problem Cause and Required Action
ECA or PtG files converted from
PowerPoint files using
EZ-Converter FA do not appear in
the file menu.
Viewer may be in a mode other than the Presentation Mode. To enter the
Presentation Mode, highlight “Presentation” on the main Viewer window
(page 21) and then press the [ENTER] key.
Image files do not appear in the file
menu.
z Viewer may be in a mode other than the Slide Mode. To enter the Slide
Mode, highlight “Slides” on the main Viewer window (page 21) and then
press the [ENTER] key.
z The files may not be of a format that can be recognized by the Data
Projector. Image files require the following file name extensions: .jpg, .jpeg,
.jpe, or .bmp. For details about image file formats supported for Data
Projector playback, see “About the Data Projector’s USB Functions”
(page 5).
Movie files do not appear in the file
menu.
z Viewer may be in a mode other than the Movie Mode. To enter the Movie
Mode, highlight “Movie” on the main Viewer window (page 21) and then
press the [ENTER] key.
z The files may not be of a format that can be recognized by the Data
Projector. Movie files require the file name extensions .avi. For details
about the movie file format supported for Data Projector playback, see
“About the Data Projector’s USB Functions” (page 5).
On the Slide Mode file menu,
question marks (?) appear in place
of thumbnails.
Question marks are displayed in place of thumbnails of images that cannot
be projected by Viewer (JPEG files larger than 8MB, etc.).
I cannot play ECA or PtG files I
select on the Presentation Mode
file menu.
The file you are trying to play may be corrupted. Re-convert the PowerPoint
files using the procedure under “To convert a PowerPoint file to an ECA file or
PtG file” (page 14).
I cannot play image files I select on
the Slide Mode file menu.
z The file you are trying to play may be corrupted. If you have the original file
on your computer, check to see if it is normal. If it is, copy the original file
to the memory device and try playing it again.
z If the message “Cannot display an image file.” appears, refer to “Viewer
Error Messages” (page 39).
I cannot play movie files I select on
the Movie Mode file menu.
z The file you are trying to play may be corrupted. If you have the original file
on your computer, check to see if it is normal. If it is, copy the original file
to the memory device and try playing it again.
z If the message “This movie file cannot be played back.” appears, refer to
“Viewer Error Messages” (page 39).
38


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