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Appendix
Subjects are too
dark when shooting
images in a
seashore or ski
area.
Sunlight reflected by water, sand, or snow, can cause
underexposure of images. Change the flash mode setting to
<
(Flash On) for daylight synchro flash (page 26), or adjust EV
shift to the + side (page 70).
The focus frame
does not appear on
the monitor screen.
Normally, turning off the camera while “Detect Smile” is
selected for Auto Shutter will cause the camera’s face
recognition setting to change to “Normal”. You will need to
change the face recognition setting again after turn on the
camera. You can tell the camera to remember the Auto Shutter
setting by selecting “On” for the “Auto Shutter” power on default
setting (page 68).
Digital zoom
(including HD
zoom) does not
work. The zoom
bar indicates zoom
only up to a zoom
factor of 3.0.
1)The digital zoom setting may be turned off. Turn on digital
zoom (page 43).
2)Date stamping may be turned on, which will cause digital
zoom to be disabled. Turn off date stamping (page 124).
3)Digital zoom is disabled when the “White board, etc.” BEST
SHOT scene is selected. Select another scene (page 50).
A family member’s
face is not detected
correctly, even
though the face
has been pre-
recorded.
Though face characteristics were pre-recorded for your family
member, the data may have been faulty. Other possible causes
may be shooting at an angle or the facial features of the subject.
Try re-recording the face of the family member who is not being
detected (page 33).
When shooting
with Auto Shutter,
the shutter does
not trigger.
Auto Shutter may not trigger when shooting under very bright or
very dark conditions, or when shooting a fast moving subject,
etc. If this happens, try changing the Auto Shutter Trigger
Sensitivity setting (page 30), or press the shutter button all the
way down to release the shutter and shoot the image.
The image is out of
focus during movie
recording.
1)Focusing may not be possible because the subject is outside
the focus range. Shoot within the allowable range.
2)The lens may be dirty. Clean the lens (page 136).
Playback
The color of the
playback image is
different from what
appears on the
monitor screen
when shooting.
Sunlight or light from another source may be shining directly
into the lens when you are shooting. Position the camera so
sunlight does not shine directly into the lens.
Images are not
displayed.
This camera cannot display non-DCF images recorded onto a
memory card using another digital camera.
Problem Possible Cause and Recommended Action
153


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