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APPENDIX
Find the Problem and Fixing It
Troubleshooting Guide
Problem Possible Causes Action
Power Supply
Power does not turn
on.
1) The battery is not oriented correctly.
2) The battery is dead.
1) Orient the battery correctly (page 37).
2) Charge the battery (page 37). If the battery goes dead
soon after being charged, it means the battery has
reached the end of its life and needs to be replaced.
Purchase a separately available NP-20 rechargeable
lithium ion battery.
Camera suddenly
powers down.
1) Auto Power Off activated (page 45).
2) The battery is dead.
1) Turn power back on.
2) Charge the battery (page 37).
Image Recording
Image is not
recorded when the
shutter button is
pressed.
1) Camera is in the PLAY mode.
2) Flash is charging.
3) Memory is full.
1) Press [ ] (REC) to enter the REC mode.
2) Wait until the flash finishes charging.
3) Transfer images your computer, delete images you no
longer need, or use a different memory card.
Auto Focus does not
focus properly
1) The lens is dirty.
2) The subject is not in the center of the focus frame
when you compose the image.
3) The subject you are shooting is a type that is not
compatible with Auto Focus.
4) You are moving the camera when shooting.
5) You are pressing the shutter button all the way without
half-pressing.
1) Clean the lens.
2) Make sure the subject is centered in the focus frame
when composing the image.
3) Use manual focus (page 119).
4) Mount the camera on a tripod.
5) Half-press the shutter button and allow enough time for
Auto Focus to focus.
276


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