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9. TROUBLESHOOTING
9.1 SOFT RESET
If your SMARTH stops responding, reset it by either:
Turning it off and then on again (see Switching Your Unit On/Off on page 8).
Using the supplied USB cable, connect your computer or wall charger to the SMARTH USBport for 30
seconds.
9.2 RESET PAIRING
This option deletes all paired units and devices.
To reset pairing:
1. While in standby mode, press for 5 seconds.
2. When the LED flashes red, press and for 2 seconds. The LED flashes purple 5 times slowly, confirming
that pairing has been reset.
9.3 RESET TO FACTORY SETTINGS
This option deletes all paired units, devices and all configuration settings.
To perform a factory reset through the unit, do one of the following:
To use the unit buttons:
a. Check that your SMARTH is in Standby (see SMARTH Modes and Events - LEDIndications on page 49).
b. Simultaneously press + + for 5 seconds
To use the SmartSet app:
a. Check that your SMARTH is in Standby (see SMARTH Modes and Events - LEDIndications on page 49).
b. Open the SmartSet app and tap .
c. Tap Settings.
d. Tap Reset to Factory.
To use the voice-assisted menu:
a. Tap and twice.
b. When the voice-assisted menu reaches "Advanced Features Menu", tap or use VOX.
c. When the voice-assisted menu reaches "Reset to Factory Settings", tap or use VOX.
9.4 FAQ
Additional answers to common problems can be found at www.cardosystems.com/faqs.
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