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2.3 Error codes and troubleshooting
The electronics of the treadmill does tests continuously. In case of deviations from
the normal operation, an error code is displayed and the operation of the treadmill is
stopped.
You can do the troubleshooting of many errors on your own. Please do the following
three steps rst:
1. Check if the safety clip is correctly inserted.
2. Turn the treadmill o on the power switch, wait a few seconds and turn it on again.
3. Check all cable connections, mainly the cables, which are connected with the con-
sole. Before you check the cable connections, the mains plug needs to be plugged
out.
If these steps are not successful, please contact the technical service of your contract
partner and explain your issue. Please have the product number, the serial number,
and the error code ready in order to communicate it to the service team and for a very
quick order processing.
Error codes with description:
E1 and E13: Connection error
E2: Motor error or error of the IGBT
E3: No speed signal
E4: No incline signal
E5: Mains voltage is too high
E6: Engine damage
E10: Damage of the voltage conversion
2.4 Care and maintenance
The most important maintenance measure is taking care of the running belt. This
includes the adjustment, tensioning and lubrication of the running belt. Damage
caused due to a lack of care or negligence will not be covered by the warranty. Thus,
check for maintenance in regular intervals. Be extremely careful when adjusting and
tightening the belt, because a strong over or under tension may lead to damage. The
running mat is set properly in the factory before delivery. However, the running mat
may get out of place during transport.
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