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2.2 Faults and Troubleshooting
The equipment runs through regular quality controls during production. Nevertheless, errors
or malfunctions on the equipment may occur. Individual parts are often the cause of faults and
replacement is usually sucient. Please use the following overview to see the six most common
errors and how to repair them. If the equipment still does not work properly, please contact your
contract partner.
Problem Cause Solution
Drive discs wobble or
make noises
Drive pulley is loose Tighten nuts
Display does not work No plug connection, power
supply not plugged in
Check all plug connections and see if
the power supply is plugged in
Footplates are creaking Footplates are loose Tighten up the footplate screws
Creaking noises Screws are loose Check screws are properly tightened
Guide rails are
squeaking
Guide rails or rollers are dirty
or the guide rails are dry
Clean the guide rails, then lubricate
with a non greasy silicone
No pulse reading • Sources of interference in the
room
• Using a chest strap:
- Unsuitable chest strap
- Chest strap is incorrectly
positioned
- Batteries are discharged
• Eliminate sources of interference (e.
g. mobile phone, loudspeaker, etc.)
• Use a suitable chest strap (see
recommended accessories)
• Reposition the chest strap and/or
moisten the electrodes
• Change the batteries
2.3 Maintenance and service calendar
The following routine work must be done in the specied time intervals:
Part Weekly Monthly 2x annually Annually
Display console C I
Lubricate the moving parts I
Plastic cover
C I
Screws and cable connections
I
Legends: C = cleaning; I = inspect
9


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