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2.2 Faults and Troubleshooting
The equipment runs through regular quality controls during production. Nevertheless, errors
or malfunctions on the equipment may occur. Individual parts are often the cause of faults and
replacement is usually sucient. Please use the following overview to see the ve most common
errors and how to repair them. If the equipment still does not work properly, please contact your
contract partner.
Error Cause Repair
Crackling noise in pedal
area
Loose pedals Tighten the pedals
Equipment wobbles Equipment is not level Adjust the supporting feet
Handlebar/saddle
wobbles
Screws are loose Tighten screws
Display doesn‘t turn on Power is disconnected Check all screw connections and see
if the plug is plugged in
No pulse reading • Interference in the room
• Using a chest strap:
- unsuitable chest strap
- chest strap is incorrectly
positioned
- batteries are empty
• Eliminate sources of interference
(e. g. mobile phone, loudspeaker,
etc.)
• Use a suitable chest strap (see
recommended accessories)
• Reposition the chest strap and/or
moisten the electrodes
• Change the batteries
2.3 Maintenance and service calendar
The following routine work must be done in the specied time intervals:
Part Weekly Monthly 2x annually Annually
Display console C I
Tighten the pedals I
Plastic covers
C I
Seat rail
I
Legends: C = cleaning; I = inspect
9


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