543009
165
Zoom out
Zoom in
Previous page
1/184
Next page
Troubleshooting
165
List of Messages for Wi-Fi Functions
Refer also to the instruction manual of your access point and other devices you will use.
Another user is already controlling the camcorder. Try again later.
- This message appears on the screen of the Wi-Fi device. Multiple Wi-Fi devices are trying to
connect with the camcorder. Make sure only one Wi-Fi device is trying to connect and then
touch Retry.
IP address conflict
- Change the camcorder’s IP address to avoid any conflict with devices connected to the same
network. Alternatively, change the IP address of the conflicting device.
Memory card cover is open
- The double memory card slot cover was opened while the memory card was being accessed.
Stop the Wi-Fi function in use and end the Wi-Fi connection.
Multiple access points detected. Try the operation again.
- There are multiple access points sending out a WPS signal at the same time. Try the operation
again later or perform setup using the [WPS: PIN Code] or [Search for Access Points] option
(A 137).
No access points found
- The access point set in the camcorder could not be found.
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Make sure that you use the access point’s SSID for the camcorders Wi-Fi settings (A 138).
- If the access point is using MAC address filtering, enter the camcorders MAC address in the
access point’s configuration screen.
Unable to access configuration files
- Turn off the camcorder. After a short while, turn it on again. If the problem persists contact a
Canon Service Center.
Unable to complete WPS.
- Turn off the camcorder and access point. After a short while, turn them on again and try again.
If the problem persists, perform setup using the [Search for Access Points] option (A 137).
Unable to complete WPS. Try the operation again.
- Some access points require pressing and holding the Wi-Fi Protected Setup (WPS) button. For
details, refer to the instruction manual of your access point.
- Make sure to touch [OK] on the camcorder’s screen within 2 minutes of activating the Wi-Fi
Protected Setup signal on the access point, whether by pressing the button or by entering the
PIN code.
Unable to connect
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
COPY
165


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canon XA 20 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canon XA 20 in the language / languages: English as an attachment in your email.

The manual is 18,97 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Canon XA 20

Canon XA 20 User Manual - German - 190 pages

Canon XA 20 User Manual - Dutch - 188 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info