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Troubleshooting
Maintenance / Product Specifications / Troubleshooting Troubleshooting
* Contact the Canon Customer Support Center.
Symptoms and Solutions
You Cannot Turn on the Projector
WARNING
(only) flashes 5
times
repeatedly.
Faulty power
supply
Abnormal voltage is applied to some parts in the
power supply or another failure may have
occurred. Unplug the projector from the power
outlet, then plug it back into the outlet and turn on
the projector again. If the same warning occurs
again, there may be a malfunction in the
projector. Unplug the projector from the power
outlet.*
WARNING
(only) flashes 6
times
repeatedly.
Problem
with lens
unit
installation
The lens unit is not installed correctly. Unplug the
projector, install the lens unit correctly, and then
plug the projector in again. If the same warning
occurs again, there may be a malfunction in the
projector.*
Cause Countermeasure
The power cord is not
connected correctly.
Check whether the power cord is connected correctly
(P80).
The power cord has just
been connected.
Wait at least one second after plugging the projector
in until you press the POWER button. You cannot
turn the projector on immediately after plugging it in
(P44).
The lamp cover is open. Unplug the projector from the power outlet, then
install the lamp cover correctly and turn on the
projector again.
The safety device is
activated because the air
intake or the exhaust
vent is blocked and the
internal temperature of
the projector has
increased.
When the safety device is active, the [POWER]
indicator does not turn on when you connect the
power cord. You cannot disable this safety device.
Remove any obstacle that is blocking the air intake or
exhaust vent.*
The lens unit is not
attached correctly.
The lens unit is not installed correctly. Unplug the
projector, install the lens unit correctly, and then plug
the projector in again. If the same warning occurs
again, there may be a malfunction in the projector.*
The air filter is not
installed correctly.
Check whether the air filter is installed correctly
(P208).
LED indicator
status
Meaning Cause and countermeasure
227


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