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Troubleshooting
Other Information Troubleshooting
The Projector Cannot Join the Network
The lamp has ruptured
(or there is a lamp
malfunction).
If the lamp has ruptured, follow the instructions in
“Precautions when replacing lamps that stop
working” (P15).
The operating
environment is
inappropriate.
Check whether the operating temperature is between
0°C (32°F) and 40°C (104°F). (P19)
Projector settings must be adjusted when using the
projector at altitudes of 2,300 m (7,545.8') or higher.
In the [Install settings] menu, set [Fan mode] under
[Professional settings] to [High altitude]. (P99)
Cause Countermeasure
The LAN cable (shielded
twisted pair) is not
connected correctly.
Check whether the LAN cable (shielded twisted pair)
is connected to the projector correctly. (P120)
[HDBaseT] was changed
from [On] to [Off] while
[Communication
settings] > [Wired
network] was set to
[HDBaseT].
Configure the [HDBaseT] setting again as follows.
(P111)
1. Change the [HDBaseT] setting from [Off] to [On]
again.
2. Change the wired network setting from [LAN port]
to [HDBaseT].
3. Following the instructions shown, press the
POWER button to enter standby mode
temporarily.
4. After at least five minutes, press the POWER
button again.
The projector has not
been on long enough
(less than about 40
seconds).
Network connections are not available until about 40
seconds after startup. Wait at least 40 seconds, and
then try to connect again. (P131)
Cause Countermeasure
195


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