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Failed to get camera control privileges. The request for camera control privileges was denied because the camera
was being used by the Admin Viewer, etc.
Failed to establish audio connection. Connection for audio reception failed.
You are not connected to the camera. An attempt was made to operate the camera when the camera was not
connected.
Please get camera control privileges.
An attempt was made to operate the camera without camera control privileges.
Another user is already connected as an administrator. The Admin Viewer is already connected to the camera.
You do not have the camera access privilege. Cannot connect to the camera due to address restriction or outside service
hours.
Viewer is unavailable. You did not agree to the terms of use on the License Agreement screen.
Insufficient memory card capacity. Recording to a memory card with insufficient capacity was attempted.
Recording to memory card is not allowed. Recording to memory card failed because [Operation Settings] in [Memory
Card Operations] was not set to [Save Logs and Videos].
Recreating video management information. Video management information for the memory card is being recreated.
Video Management Information Recreation Required. Video management information for the memory card must be recreated.
Audio reception is restricted. Audio reception is being restricted.
The specified camera is not a network camera, or it is not
a supported model.
Displayed when connecting to a camera other than the specified camera
using admin tool with proxy authentication support.
User authentication failed. Camera authentication failed.
The viewer is already connected in another window. The viewer is already available in another window.
No audio device. The [Audio] button has been clicked when there is no audio device or the
audio device has been disabled in the computer.
Failed to initialize Canon Network Camera Audio
Receiver.
ActiveX plugin is not installed within ten seconds after clicking the [Audio]
button.
Message Explanation
You cannot control the camera unless you exit Viewer
PTZ.
The video was clicked with the Viewer PTZ in the ON state while you have
control privileges.
Message Explanation
Start Digital PTZ or Viewer PTZ. The PTZ sliders or the video display area were clicked with Digital PTZ and
Viewer PTZ in the OFF state.
Message Explanation
166


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