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Appendix
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M400 Failed to initialize a memory card [crit]
ONVIF error (RTP)
R301 Distribution communication error [err]
R302 Parameter acquisition failure [err]
R303 Metadata distribution initialization
failure [err]
R304 Abnormal termination of client [err]
R304 Client disconnected [err]
R304 Client disconnected [err]
R305 RTSP processing error [err]
Warning log
System warning
S220 PAN/TILT operation warning [warning]
HTTP server warning
H143 User name specification error [notice]
Description Fail SD card initialization(%1).(M400)
%1 Card initialization NG (det), power
supplies control NG (proc)
Meaning Process to initialize a memory card
failed.
Description message queue open error. %1 (R301)
%1 Modules that generate errors
RTP_CTRL_QUEUE
RTP_DATA_QUEUE
VIDEO_CTRL_QUEUE
VIDEO_DATA_QUEUE
AUDIO_CTRL_QUEUE
AUDIO_DATA_QUEUE
EVENT_CTRL_QUEUE
RECVQ_META
SENDQ_MEDIA
Meaning A communication error occurred
between modules.
Countermeasure If the problem persists after repeated
attempts and rebooting, the camera
may be faulty. Arrange for servicing.
Description cannot get parameter: %1 (R302)
%1 user_account: User account
IP_address: IP address of the camera
profile_media_configuration:
MediaConfiguration information
RTSP_port_number: RTSP port number
Meaning Parameter acquisition has failed.
Description metadata initialization error (R303)
Meaning Metadata distribution initialization has
failed.
Description delete session from some kind of error:
client_IP=%1, session_ID=%2 (R304)
%1 Client IP address
%2 Session ID
Meaning The client session terminated
abnormally.
Description connection reset by peer:
client_IP=%1 (R304)
%1 Client IP address
Meaning Disconnected from client.
Description RTP/HTTP connection closed by client
(R304)
Meaning Disconnected from client.
Description RTSP Error: error_code=500: Internal
Server Error (R305)
Meaning An RTSP processing error occurred.
Description %1 warning detected. [%2] (S220)
%1 PAN | TILT
%2 Warning details
Meaning An error occurred during operation or
stopping of PAN/TILT.
Countermeasure Check that the camera is not touching
the dome, etc.
Description (http_auth.c.XXX) get_password failed,
IP:%1 (H143)
%1 IP address
Meaning An unknown user was specified in user
authentication. This log message may
also be displayed during normal
operations when using a web browser
other than Internet Explorer/Microsoft
Edge.
231


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