670722
46
Zoom out
Zoom in
Previous page
1/52
Next page
46
Troubleshooting
If you think there is a problem with SELPHY, rst check the following. If the items below do not solve
your problem, contact a Canon Customer Support Help Desk as listed on the included customer
support list.
Power
Power will not turn on
Conrm that the plug is connected. (p. 12)
When using a (separately sold) battery, use a charged battery. (p. 43)
Hold the q button pressed until the start-up image appears on the screen. (p. 15)
Printing Problems
Cannot print
Make sure that the ink and paper cassettes are correctly inserted. (p. 12)
When the ink is spent, replace the ink cassette with a new one. When the paper is spent, rell the
paper cassette with new paper. (p. 16)
Are you using the correct combination of paper, paper cassette and ink cassette? (p. 10)
Is SELPHY connected to more than one device at once? Do not connect simultaneously to a
camera, memory card or computer.
Is the ink sheet slack? (p. 10)
Make sure that you are using the dedicated paper. (p. 11)
Depending on the room temperature SELPHY may overheat and temporarily stop operating.
This is not a malfunction. Wait until the temperature drops and SELPHY resumes. If SELPHY is
connected to a computer, a message will appear on the computer screen. Do not cancel the print.
Wait until printing resumes.
Cannot print from memory card, image does not display
Is the memory card inserted all the way into the card slot with the label facing upward? (pp. 14, 15)
Make sure you are using a supported image type. (p. 14)
Have you inserted the memory card directly into the card slot without rst inserting it into an
adapter? (p. 14)
Printing from cameras
Is SELPHY connected to the camera correctly? (p. 39)
Conrm that your camera supports PictBridge. (p. 39)
Printing from computers
Did you install the printer driver according to the correct procedures? (p. 35)
Is SELPHY connected directly to a port on the computer with the USB cable?
Problems Exclusive to Windows: Is the printer set to ofine? If it is, Right-click the printer icon and
cancel the ofine setting.
Problems Exclusive to Macintosh: Is SELPHY registered on the Printer List?
46


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canon SEPLHY CP790 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canon SEPLHY CP790 in the language / languages: English as an attachment in your email.

The manual is 4,6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info