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After using the computer to cancel a print in progress, an image that had already been printed
was printed again when resumed printing.
Are you using a Macintosh computer?
When you restart printing on a Macintosh computer after canceling, an already printed image may print
again when printing resumes.
Paper Problems
Paper Will Not Fit into Cassette
Does the paper size match the size of the paper cassette? (p. 6)
Paper is Not Being Advanced Properly
Check the paper and paper cassette are correctly inserted. (p. 6)
Frequent Paper Jams
Has too much paper been placed in the paper cassette?
Do not place 19 or more sheets in the cassette (13 or more for Wide Size sheets).
Have 10 or more sheets collected on the print output tray?
Is the paper folded or bent?
Have you printed on a sheet that has already been used?
Cannot Print the Specified Number of Prints. Paper Left Over
Are you wasting ink sheet capacity with following operations?
Repeatedly turning the printer on and off without printing.
Cancel printing while printing is in progress.
Pulling on the ink sheet.
Taking out the ink cassette when the paper runs out while printing multiple copies.
Do not remove the ink cassette when removing and refilling the paper cassette.
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COPY
25


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