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Troubleshooting Guide
Power-related problems
Shooting-related problems
Problems with wireless features
Playback problems
If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this
Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon
Service Center.
Power-related problems
Cannot charge the camera.
In case of charging issues, see Charging the Camera. If the issue persists, follow the
advice in Camera operation is unstable, or buttons are unresponsive.
The camera is not activated even when turned on.
Make sure the card is properly inserted ( ).
Charge the camera ( ).
Battery life does not last long.
Using the camera when it is fully charged is recommended ( ).
If the camera cannot be used long even after full charging, it is time to replace the
battery. Contact a Canon Service Center.
Camera operation is unstable, or buttons are unresponsive.
An internal error may have occurred. Force the camera off by holding down the < >
button on the camera body for about 8 sec. Wait a while before restarting the camera by
pressing the < > button.
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