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Troubleshooting
Problem Cause Solution
The camera will not
operate.
The camera is turned off. z Turn the power on.
(See Turning the Power ON/OFF (p. 23))
The SD card slot/battery cover is open.
z Be sure the cover is closed securely.
Batteries are loaded in the wrong
direction.
z Reload the batteries in the correct direction.
Batteries are depleted. z Replace with unused alkaline (two AA-size
batteries) or fully recharged Canon AA-size
NiMH batteries.
z Use a household power source.
Batteries are not the right type. z Use only new AA-size alkaline batteries or
Canon AA-size NiMH batteries.
(For the information about alkaline batteries,
see Proper Battery Handling (p. 17))
Batteries are not making good
electrical contact with the camera.
z Wipe the battery terminals with a clean dry
cloth.
z Reload the batteries several times.
The camera will not
shoot.
Camera is in Playback mode. z Change to a Shooting mode.
The flash is charging. z Wait until the flash charges. You can press the
shutter button when the upper indicator lights
orange steadily.
116


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