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For Windows:
Deleting the Undesired Print Job
For Mac OS:
Deleting the Undesired Print Job
Check5
Make sure that the paper output tray is at the normal print position.
While printing other than disc label printing, pull out the paper output tray to the normal print position. If the paper
output tray is at the disc label print position, pull out it to the normal print position and select OK on the touch
screen.
Check6
Are Media Type and Page Size settings of printer driver correct?
When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly
in the printer driver.
Check the settings following the instructions below and retry the printing.
For Windows:
1.
Make sure either A4 (Art Paper Margin 35) or Letter (Art Paper Margin 35) is selected in application.
If the page size you want to use is not displayed, open the File menu of the application and select
Print. Then make sure the name of your printer is selected.
2.
Make sure that the paper selected for Media Type in the Main sheet of printer driver matches paper
loaded in printer.
3.
Make sure Page Size setting in Page Setup sheet of printer driver is same as size set in step 1.
For Mac OS:
1.
Make sure either A4 (Art Paper Margin 35) or US Letter (Art Paper Margin 35) is selected in
application.
If the page size you want to use is not displayed, open the File menu of the application and select
Print. Then make sure the name of your printer is selected.
2.
Make sure paper selected for Media Type in Print dialog of printer driver matches paper loaded in
printer.
3.
Make sure Paper Size setting in Page Setup dialog of printer driver is same as size set in step 1.
Check7
Is your printer's printer driver is selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
To make the printer the one selected by default, select Set as Default Printer.
For Mac OS:
Make sure your printer's name is selected in Printer in the Print dialog.
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