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Cannot Find Printer while Using Wi-Fi
Check1
Make sure printer is turned on.
Make sure the status bar or LCD is lit.
If not, make sure the printer is securely plugged in and press ON button to turn on.
Check2
Check the icon on LCD.
The icon appears by pressing OK button.
If the icon is not displayed, from the setup menu select Device settings > LAN settings > Wi-Fi > Advanced
mode and then select Enable.
If the
icon is displayed, see Check 3 or later checking items to make sure whether printer setup is
complete or the settings of wireless router to connect are correct.
Check3
Make sure printer setup is complete on the computer.
If it is not, click here and perform setup.
Note
IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check4
Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
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