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Opening Printer Driver's Setup Screen
3. Click Maintenance tab and Custom Settings.
4. Select Prevent paper abrasion check box and click OK.
For Mac OS:
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
Check5
If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Printing from your computer (Windows)
Check the intensity setting in the printer driver.
Adjusting Intensity
Copying
Setting Items for Copying
Check6
Do not print outside recommended printing area.
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Print Area
Check7
Is platen glass dirty?
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Check8
Is paper feed roller dirty?
Clean paper feed roller.
Cleaning the Paper Feed Rollers
Note
Cleaning the paper feed roller abrades it, so do this only when necessary.
Check9
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
To prevent staining inside the printer, be sure to set the correct paper size.
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