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You can connect only one device to the printer via Bluetooth at the same time.
If another device is connected to the printer, wait for a while or turn off the printer and turn it on, and then
connect the device again from the top screen of Canon PRINT Inkjet/SELPHY.
Check6
Is the printer operation in progress?
You cannot use Bluetooth connection while the printer setup or printing is in progress.
Wait until the setup or printing is complete.
Check7
Make sure you do not cancel pairing on Remote UI.
Pairing is canceled if you delete a paired device or change the PIN code on the Bluetooth setting screen of
Remote UI.
Delete pairing information of the printer also on the Bluetooth setting screen of your smartphone/tablet. Use
Canon PRINT Inkjet/SELPHY to perform settings and pairing.
Check8
Make sure the setting to turn on the printer automatically is enabled.
If the setting is disabled, you may not use the Bluetooth function of the printer.
Enable the setting to turn on the printer automatically.
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
Note
If you are using a smartphone/tablet:
Changing Settings Using Web Browser
Changeable Setting Items Using Web Browser
Check9
If you are using an Android smartphone/tablet, make sure you do not select
another printer on Canon PRINT Inkjet/SELPHY.
If you select another printer on Canon PRINT Inkjet/SELPHY, you fail in pairing even though you select the
printer properly on the Bluetooth setting screen of the Android device.
Return to the top screen of Canon PRINT Inkjet/SELPHY and select the printer properly.
Check10
Make sure you do not change the Bluetooth device name on Remote UI.
The printer name may be displayed on the printer list of Canon PRINT Inkjet/SELPHY by the previous name
even though you change the Bluetooth device name on Remote UI.
If the printer name is displayed on the list by the previous name, select it instead of the current name.
Check11
Is only part of the printer’s device name displayed on Canon PRINT Inkjet/
SELPHY?
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