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Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
For Windows:
Printing a Nozzle Check Pattern
For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
For Windows:
Clean the print head
For macOS:
Clean the print head
If it does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
For Windows:
Clean the print head deeply
For macOS:
Clean the print head deeply
If it does not improve, turn off the printer for more than 24 hours without disconnecting the power plug, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Replace the FINE cartridge.
If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged, or ink may have run out. Replace
the FINE cartridge.
Replacing a FINE Cartridge
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
If Printing
Is Faint or Uneven.
Check5
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
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