745517

Canon Pixma Pro 9500 series Manual

88
Zoom out
Zoom in
Previous page
1/104
Next page
Troubleshooting
84
“Error No.: 300”
Printer is not ready Ensure that the POWER lamp lights blue.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash blue when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the
printer. For details on how to resolve the error, refer to “Handling Error
Messages” on page 77.
Printer is not
properly connected
Ensure that the printer is securely connected to the computer.
z If you are using a relay device such as a USB hub, disconnect it,
connect the printer directly to the computer, and try printing
again. If printing starts normally, there is a problem with the
relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the
USB cable and try printing again.
Printer you want to
use is not selected
on the Printer pop-
up menu on the
Print dialog box
Select Pro9500 series on the Printer pop-up menu on the Print dialog box.
If Pro9500 series does not appear on the Printer pop-up menu, do the following
to confirm the printer settings:
1. Select Print & Fax Preferences from the Printer pop-up menu.
When using Mac OS X v.10.3.x or Mac OS X v.10.2.8, select Edit Printer List
from the Printer pop-up menu.
2. Ensure that Pro9500 series is displayed and the check box is selected in the
screen that is displayed.
When using Mac OS X v.10.2.8, ensure that Pro9500 series is displayed in
the Printer List.
3. If Pro9500 series is not displayed in the screen displayed in step 2, click
Add(+) to add the printer.
If you cannot add the printer, follow the procedures described in the
Easy
Setup Instructions
and reinstall the driver.
“Error No.: 1281”
The Front Tray is up
when printing from
the Auto Sheet
Feeder starts
Return the Front Tray to its normal printing position. Ensure that paper is loaded
in the Auto Sheet Feeder and then press the RESUME/CANCEL button on the
printer to resume printing.
Refer to “Returning the Front Tray to Its Normal Printing Position” on page 14 for
details about how to return the Front Tray to its normal printing position.
“Error No.: 1283”
The Front Tray is
pulled up while
printing from the
Auto Sheet Feeder
Return the Front Tray to its normal printing position, then press RESUME/
CANCEL button on the printer and try printing again.
Refer to “Returning the Front Tray to Its Normal Printing Position” on page 14 for
details about how to return the Front Tray to its normal printing position.
Do not move the Front Tray during printing.
“Error No.: 1284”
The Front Tray is
pulled down while
printing from the
Front Tray
Return the Front Tray to the Front Paper Feeding Position, then press the
RESUME/CANCEL button on the printer and try printing again.
Refer to “Loading Paper in the Front Tray” on page 9 for details about how to
return the Front Tray to the Front Paper Feeding Position.
Do not move the Front Tray during printing.
“Error No.: 1320”
The printer is not
ready to feed paper
from the Front Tray
yet
Load the paper correctly in the Front Tray according to the procedure described
in “Loading Paper in the Front Tray” on page 9 and press the RESUME/CANCEL
button on the printer.
“Error No.: 1321”
The paper is not
loaded correctly in
the Front Tray
Press the RESUME/CANCEL button on the printer to clear the error, and then
load the paper correctly in the Front Tray according to the procedure described
in “Loading Paper in the Front Tray” on page 9 and try printing again.
Problem Possible Cause Try This
… 88 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canon Pixma Pro 9500 series at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canon Pixma Pro 9500 series in the language / languages: English as an attachment in your email.

The manual is 3,55 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info