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Uitgebreide Handleiding > Problemen oplossen > Problemen met scannen
> De scanner werkt niet nadat een upgrade
van Windows is uitgevoerd
De scanner werkt niet nadat een upgrade van Windows is
uitgevoerd
Controle: verbreek de verbinding van de scanner met de computer.
verwijder vervolgens MP Drivers en MP Navigator EX en installeer deze
opnieuw.
Stap 1: verwijder MP Drivers.
Zie '
MP Drivers verwijderen
' voor meer informatie.
Stap 2: verwijder MP Navigator.
1.
Klik op het menu Starten en vervolgens op (Alle) programma's ((All) Programs), Canon-
hulpprogramma's (Canon Utilities), MP Navigator EX 2.0 en MP Navigator EX verwijderen (MP
Navigator EX Uninstall).
2.
Klik op Ja (Yes) wanneer u om bevestiging wordt gevraagd.
3.
Klik op OK wanneer het verwijderen is voltooid.
MP Navigator EX is verwijderd.
Stap 3: installeer MP Drivers en MP Navigator EX opnieuw.
Plaats de Setup cd-rom in het schijfstation van de computer en selecteer Aangepaste installatie
(Custom Install) en installeer MP Drivers en MP Navigator EX opnieuw.
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