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Chapter 11 111
Troubleshooting
Cannot Print Properly Through Wireless
Communication
The following are some causes of problems that may occur when printing via infrared
communication.
For problems when printing via Bluetooth communication, refer to the Bluetooth User’s Guide.
Cause Action
The installation place, distance, and/
or angle is improper.
When printing via infrared communication, confirm that the infrared
communication ports on both the machine and the mobile phone are
facing each other at the proper angle and distance, and that there is
nothing to block the communication between them, and then try printing
again. The proper distance and angle for communication vary depending
on the specifications of your mobile phone and computer and on the
external environment. Place the mobile phone within 20 cm of the machine
for proper communication.
During infrared communication,
infrared rays were interrupted or
another infrared communication
device is operating nearby.
If infrared communication between the infrared ports of the machine and
the mobile phone is interrupted by any obstacle for about ten seconds or
longer during printing, the paper on which the data is being printed is
ejected and the machine is reset. Remove the obstacle and retry printing.
If an infrared communication device is operating nearby, interference can
occur and the document may fail to print to the end. While printing a
document through infrared communication, do not operate another
infrared communication devices, such as the remote controller for a TV,
nearby.
The version of the infrared
communication port being used is
not compatible with IrDA.
The infrared communication function of this machine is only compatible
with mobile phones with IrDA-compliant infrared communication ports.
Printing through infrared communication cannot be performed by any
other types of mobile phones.
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