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86 Chapter 10
Troubleshooting
An Error Message Is Displayed On The LCD/LED
If an error message is displayed on the LCD or LED, take the corresponding countermeasure
described below.
Message Action
NO PHOTOS ON CARD
z There are only invalid images on the memory card.
z Photo data edited/processed on the computer should be printed from
the computer, not from the camera.
LOAD PAPER Reload the paper correctly and press [OK].
PAPER JAMMED If paper has jammed in the machine, clear the jam, reload the paper in the
machine correctly and then press [OK].
CHECK INK
U041
Replace the FINE Cartridge and close the Scanning Unit.
If printing is not finished yet, just press [OK] on the machine to continue
printing in the “no ink” state.
Replace the FINE Cartridge with a new one as soon as possible after
printing finishes. The machine may be damaged if printing is continued
under the ink out condition.
CHECK INK
U051
U052
U053
U059
The FINE Cartridge may not be installed properly, or the Cartridge may not
be the compatible with this machine. Install the appropriate FINE
Cartridge. If lines are misaligned or the resulting output is not satisfactory,
carry out the FINE Cartridge Alignment.
CHECK INK
U075
U076
Confirm that the FINE Cartridges are installed in the appropriate positions.
See “Replacing A FINE Cartridge” on page 67.
REQ. SERVICE SOON The ink absorber is almost full. Printing will no longer be possible once
the ink absorber is full. Contact the service center immediately. Press [OK]
to continue printing.
INCOMPATIBLE CAMERA Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the device.
You may also have to turn on the device or select Play mode manually
after connecting the device to the machine. Perform necessary operations
according to the instruction manual supplied with your device.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital cameras or digital video camcorder compatible with
this machine.
HEAD ALIGNMENT ERROR Make sure all required boxes on the head alignment sheet are filled in, and
that the sheet is set in the correct position and orientation on the Platen
Glass.
If the machine is connected to the computer, you can align the FINE
Cartridge using the MP Driver. Follow the procedures described in the
Printer Driver Guide.
CHECK INK
U162
This FINE Cartridge may have previously been used, or the ink may have
run out. The function for detecting the remaining ink level will be disabled
since the remaining ink level cannot be correctly detected. If you want to
continue printing without this function, press [OK]. Canon recommends to
use new genuine Canon Cartridges in order to obtain optimum qualities.
88


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