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108 Chapter 10
Troubleshooting
If You Cannot Solve The Problem
If you cannot solve the problem with any of the workarounds in this chapter, please contact the seller
of the machine or a Canon service representative.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Before contacting a Canon service representative, confirm the following:
z Product name: PIXMA MP170/MP150
z Serial number: written on label at rear of machine
z Details of the problem
z What you tried to solve the problem, and what happened
Caution
Attempts by customers to repair or take apart the machine will invalidate any
warranty regardless of whether the warranty has expired.
Note
If the machine emits any unusual sound, smoke, or odor, turn it OFF
immediately. Unplug the power cord from the outlet and contact the seller or a
Canon service representative. Never attempt to repair or disassemble the
machine yourself.
110


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