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82 Troubleshooting
Paper jammed inside the machine at
the transport unit.
Remove the paper following the procedure below.
(1)Open the Rear Cover.
(2)If you can see the jammed paper, slowly pull the paper out.
z Be careful not to touch the components inside the machine.
z If you cannot pull the paper out, turn the machine off and turn it back on. The
paper may be ejected automatically.
(3)Reattach the Rear Cover.
Hold the Rear Cover so that the Rear Cover Lever comes to the left. Align
the protrusions at the right edge of the cover with the slots at the rear of the
machine and press on the lever to reattach the Rear Cover.
Important
Press firmly on the Rear Cover on the rear of the machine until it is locked in
place. If the Rear Cover is not reattached properly, paper may not be fed
properly and cause paper jams.
(4)If you were not able to remove the paper out in step (2), remove it from the
Front Tray. See“Paper jammed in the Paper Output Slot, the Rear Tray, or
the Front Tray.” on page 81.
(5)Reload the paper in the Front Tray and press the OK button on the machine.
If you turned off the machine in step (2), all print jobs in queue are canceled.
Reprint if necessary.
Note
When reloading the paper in the machine, see “Paper Does Not Feed Properly”
on page 79 to confirm that you are using the correct paper and are loading it into
the machine correctly.
If you cannot remove the paper or if the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon service
representative.
Cause Action
MP520_QSG_US.book Page 82 Thursday, May 31, 2007 5:55 PM
86


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