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69Troubleshooting
“The device may be incompatible.
Remove the device and check the
manual supplied with the connected
device.”
z A communication time out occurs if an operation takes too long or if it takes
too much time to send data. This may cancel printing. In such cases,
disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model
or brand of your device, you may have to select a PictBridge compliant print
mode on the device before connecting it to the machine. You may also have
to turn on your device or select Play mode manually after connecting the
device to the machine. Perform necessary operations before connecting your
device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
z Check your device connected to the machine. Only PictBridge compliant
devices or the optional Bluetooth Unit BU-20 can be connected to the
machine for direct printing.
“The remaining level of the following ink
cannot be correctly detected.
Replace the ink tank.”
U130
The remaining ink level cannot be correctly detected. (The lamp on the ink tank
flashes.)
Replace the ink tank and close the Scanning Unit (Printer Cover).
Printing with an ink tank that was once empty may damage the machine.
If you want to continue printing in this condition, you need to release the function
for detecting the remaining ink level. Press and hold the Stop/Reset button for
at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is
memorized. Please be advised that Canon shall not be liable for any machine
malfunction or damage caused by refilled ink tanks.
See “Replacing an Ink Tank” on page 43.
Note
If the function for detecting the remaining ink level is disabled, the ink tank in
gray is displayed in the remaining ink volume screen on the LCD.
See “Getting the Ink Status Information” on page 43.
“The following ink tank cannot be
recognized.”
U043
U140
U150
z The ink tank is not installed. Install the ink tank.
See “Replacing an Ink Tank” on page 43.
z The ink tank is not compatible with this machine. (The lamp on the ink tank is
off.)
Install an appropriate ink tank.
See “Replacing an Ink Tank” on page 43.
z An ink tank error has occurred. (The lamp on the ink tank is off.)
Replace the ink tank.
See “Replacing an Ink Tank” on page 43.
“****
Printer error has occurred.
Turn off power then back on again. If
problem persists, see the manual.”
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in, and then turn
on the machine. If the same error occurs, contact a Canon service
representative.
“Scanner is not operating correctly.” Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in, and then turn
on the machine. If the same error occurs, contact a Canon service
representative.
“The card is currently write-enabled.
Set to read-only mode before
performing operation.”
The Card Slot is set to Read/write mode.
You cannot print in this mode. After writing on the memory card, set to Read-
only mode again.
“An unsupported USB hub is
connected.
Remove the hub.”
If a PictBridge compliant device is connected via a USB hub, remove the hub
and connect it directly to the machine.
Message Action
MP520_QSG_US.book Page 69 Thursday, May 31, 2007 5:55 PM
73


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