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Check5
If printing from a computer, delete unnecessary print jobs.
For Windows:
Deleting the Undesired Print Job
For Mac OS:
Deleting the Undesired Print Job
Check6
Make sure disc tray guide is closed.
If the disc tray guide is opened, close the disc tray guide and tap OK on the touch screen.
Check7
Are Media Type and Page Size settings of printer driver correct?
When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly
in the printer driver.
Check the settings following the instructions below and retry the printing.
For Windows:
1.
Make sure either A4 (Art Paper Margin 35) or Letter (Art Paper Margin 35) is selected in application.
If the page size you want to use is not displayed, open the File menu of the application and select
Print. Then make sure the name of your machine is selected.
2.
Make sure that the paper selected for Media Type in the Main sheet of printer driver matches paper
loaded in machine.
3.
Make sure Page Size setting in Page Setup sheet of printer driver is same as size set in step 1.
For Mac OS:
1.
Make sure either A4 (Art Paper Margin 35) or US Letter (Art Paper Margin 35) is selected in
application.
If the page size you want to use is not displayed, open the File menu of the application and select
Print. Then make sure the name of your machine is selected.
2.
Make sure paper selected for Media Type in Print dialog of printer driver matches paper loaded in
machine.
3.
Make sure Paper Size setting in Page Setup dialog of printer driver is same as size set in step 1.
Check8
Is your machine's printer driver is selected when printing?
The machine will not print properly if you are using a printer driver for a different printer.
For Windows:
Make sure "Canon XXX series Printer" (where "XXX" is your machine's name) is selected in the Print dialog
box.
Note
To make the machine the one selected by default, select Set as Default Printer.
For Mac OS:
Make sure your machine's name is selected in Printer in the Print dialog.
Note
To make the machine the one selected by default, select the machine for Default printer.
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