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When using wireless LAN, make sure that there is no barrier or obstacle between the access
point and the machine.
Cannot Communicate with the Machine over the Wired LAN
Check 1: Make sure that the machine is turned on.
Check 2: Is Change wireless/wired in LAN settings set to Disable LAN?
Changing the Machine Settings on the LCD
Check 3: Make sure that the LAN cable is connected properly.
Refer to the setup manual of the machine to connect the USB cable properly.
The Machine Cannot Be Detected in the Wireless LAN
Check 1: Make sure that the machine is turned on.
Check 2: Is Change wireless/wired or WLAN active/inactive in LAN settings set to
Disable LAN?
Changing the Machine Settings on the LCD
Check 3: Make sure that the USB cable is connected properly.
When the machine is connected to the computer temporarily using a USB cable to change the
wireless LAN settings, connect the machine and the computer securely referring to your setup
manual.
Check 4: Make sure that the machine setup is completed.
If not, refer to your setup manual of the machine to complete the machine setup.
Check 5: When using Canon IJ Network Tool, click Update to search for the
printer again.
Canon IJ Network Tool Dialog Box
Check 6: When searching for a printer over a network, make sure that the
machine is associated with the port driver.
When No Driver is displayed under Name in the Canon IJ Network Tool, there is no
association. Select Associate Port on the Settings menu, then associate the port with the
printer.
Canon IJ Network Tool Menus
Check 7: Make sure that the network settings in the printer are identical with
those of the access point.
Refer to the manual provided with the access point or contact its manufacturer to check the
access point settings, and then modify the machine settings.
How to Set a WEP/WPA/WPA2 Key
Check 8: Make sure that there is no obstruction.
Wireless communication between different rooms or floors is generally poor. Adjust the
location of the devices.
Check 9: Make sure that the machine is not place as far away from the access
point.
The access point is located indoors within the effective range for wireless communication.
Locate the machine within 50 m from the access point.
Check 10: Make sure that there is no source of radio wave interference in your
vicinity.
Page 1007 of 1037 pagesCannot Communicate With the Machine/Cannot Print from the Machine
1007


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