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Cause
Paper is jammed in the paper output slot or in the rear tray.
Action
Remove the jammed paper following the procedure below.
Watch the movie (Windows)
Watch the movie (Mac)
Note
If you need to turn off the machine to remove jammed paper during printing, press the Stop button to
cancel print jobs before turning off the machine.
1.
Pull the paper out slowly, either from the rear tray or from the paper output slot, whichever
is easier.
Hold the paper with your hands, then pull the paper out slowly not to tear it.
Note
If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be
ejected automatically.
If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the machine.
Paper Is Jammed inside the Machine
2. Reload the paper, and press the machine's Black or Color button.
If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary.
Note
When reloading the paper, confirm that you are using the paper suited for printing and are
loading it correctly.
We recommend you use paper other than A5 sized one to print documents with photos or
graphics; otherwise, the printout may curl and cause paper exit jams.
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74


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Canon PIXMA MG2540 User Manual - Dutch - 131 pages

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