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A Message Is Displayed
This section describes some of the errors or messages.
Note
A Support Code (error number) is displayed on the computer or on the LCD for some error or message.
For details on errors with Support Codes, refer to Support Code List.
If a message is displayed on the LCD, see below.
A Message Is Displayed on the LCD
If a message is displayed on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
A Message Is Displayed on the LCD
Confirm the message and take an appropriate action.
Power was not turned off correctly the last time. Press the button when turning power off.
The power cord may have been unplugged last while the machine was still on.
Press the OK button to dismiss the error.
Note
See Notice for Unplugging the Power Cord for unplugging the power cord.
Cannot connect to the server. Please wait a while and try again.
You cannot connect to the server due to some communication error. When you have tried to access a
photo sharing site, it is possible that your photos have been deleted.
Press the OK button to dismiss the error, then try again after a while.
Error Regarding Automatic Duplex Printing Is Displayed
Check
See Cannot Print Properly with Automatic Duplex Printing and take the
appropriate action.
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application
software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/
Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer
usage information.
Read the instructions on the screen after clicking the icon, then follow the procedure below.
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