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Print Head Holder Does Not Move to the Position for Replacing
Check1
Is the POWER lamp off?
Check if the POWER lamp is lit.
The print head holder will not move unless the power is on. If the POWER lamp is off, close the top cover and
turn the printer on.
While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and
remains lit, and then open the top cover again.
Check2
Is the Alarm lamp flashing?
Close the top cover, confirm the number of times the Alarm lamp is flashing, take the appropriate action to
resolve the error, and then reopen it. For details on how to resolve the error, see If an Error Occurs.
Check3
Has the top cover been left open for 10 minutes or longer?
If the top cover is left open for more than 10 minutes, the print head holder moves to the position to protect it to
prevent the print head from drying out. Close and reopen the top cover to return the print head holder to the
position for replacing.
Check4
Has the printer been printing continuously for a long period?
Close the top cover, wait a while, then reopen it.
If the printer has been printing continuously for a long time, the print head holder may not move to the position
for replacing since the print head may overheat.
Note
Opening the top cover while printing moves the print head holder to the position to protect it. Close the
top cover, and reopen it after printing finishes.
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