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If the paper tears in the rear tray, see Paper Jams to remove it.
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Check7
Clean the paper feed roller.
Cleaning the Paper Feed Rollers from Your Computer
Note
Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Check8
If A3 sized plain paper jams frequently near the paper output slot or is curled,
apply the setting to prevent paper jam.
Only when A3 sized plain paper jams frequently near the paper output slot or is curled, set the printer to prevent
paper jam with the printer driver.
Print speed or print quality may be reduced if you apply the setting to prevent paper jam.
* Readjust the setting not to prevent paper jam once printing is complete. If not, this setting remains enabled for
all subsequent print jobs.
Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the Prevent
paper jam check box, and then click OK.
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