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Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Deleting the Unnecessary Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Problems with Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Problems with the Printer While Using with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
The Printer Stopped Working Suddenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer. . . . . . . . . . . . . . . 352
Printing Speed Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Cannot Use the Printer on Replacing an Access Point or Changing Its settings. . . . . . . . . . . . . . 354
Cannot Detect a Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cannot Detect the Printer When Setting up Network Communication. . . . . . . . . . . . . . . . . . . . . 356
Cannot Detect the Printer during Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . 357
Cannot Detect the Printer during Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . 358
Cannot Detect the Printer during Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . 359
Cannot Detect the Printer during Wired LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . . . 360
Cannot Detect the Printer during Wired LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . . . 361
Cannot Detect the Printer during Wired LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . . . 362
The Printer Cannot Be Detected in the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
The Printer Cannot Be Detected in the Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Other Problems with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Forgot an Access Point Name, SSID, or a Network Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
The Message Is Displayed on the Computer Screen During Setup. . . . . . . . . . . . . . . . . . . . . . . 368
The Admin Password Set to the Printer Was Forgotten. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Checking Information about the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
How to Restore the Printer's Network Settings to Factory Default. . . . . . . . . . . . . . . . . . . . . . . . 372
Problems with Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Paper Does Not Feed Properly/"No Paper" Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Printing Stops Before It Is Completed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Problems with Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Print Results Not Satisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
7


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