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Note Printed colors may not match screen colors perfectly due to basic differences in the
methods used to produce colors. Color control settings and environmental differences can
also affect how colors appear on a screen.
Printing is Blurred/Colors are Wrong
Ensure that the ink tank is installed properly.
Open the Print Head Cover and press the button of the ink tank and install an ink tank properly.
See Replacing an Ink Tank
Ensure that the appropriate paper is selected in the printer driver.
Ensure that the paper selected for Media Type in Main tab (Windows) or Print Dialog Box (Macintosh)
matches the paper loaded in the printer.
Print the nozzle check pattern to ensure that ink is ejected properly.
If the nozzle check pattern is not printed correctly, clean the Print Head.
See Printing the Nozzle Check Pattern
If the problem is not resolved after cleaning the Print Head several times, carry out a Deep Cleaning. When
you still do not solve it, replace either ink tank. If print quality still remains poor, the Print Head may be worn
out. Contact a Canon service representative.
Ensure that you are printing on the correct side of the media.
You can only print on one side of certain media. Note that printing with front side or back side of the paper
misused may cause ink to spread or print in the wrong color.
See Printing Media
Straight Lines are Misaligned
Check whether the Paper Thickness Lever (gray) position is correct.
See Printing Media
Align the Print Head.
(1) Open the Printer Properties dialog box.
See Opening the Printer Properties Dialog Box Directly from the Start Menu
(2) Click the Maintenance tab.
(3) Click Print Head Alignment.
Follow the on-screen instructions.
(1) Open the BJ Printer Utility.
See Opening the BJ Printer Utility
(2) Select Test Print from the pop-up menu and then click Print Head Alignment.
Follow the on-screen instructions.
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